Refund & Returns Policy


Thanks for shopping at Haynes Gourmet

If you are not entirely satisfied with your purchase, we're here to help.

Returns and replacements

As these are food items, we do not accept returns. If you have a problem with your order please contact us directly, stating your order number and reason for complaint to: We review every case individually, and if needed we will send you out a replacement.   


If you would like a refund, please contact us directly at with your order number and all the relevant information as to why you need a refund. We try to get back to everyone within 24 hours. We will issue refunds on a case by case basis.


Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund. 

contact us 

If you have any problems or issues with your order we would love to hear from you. Please email us at